Terms and Conditions
Acceptance of Terms:
By using www.971electronics.com, you agree to follow these terms and conditions. If you don’t agree with any part of these terms, please don’t use our website.
Who Can Use Our Website?
You must be legally eligible to enter into a contract under applicable laws.
- If you’re under 18 but at least 13, you can use the website under parental or guardian supervision.
- If you’re under 18, your parent or guardian must complete any transactions on your behalf.
- You cannot buy any age-restricted products if you are underage.
- 971 Electronics has the right to terminate your account if we discover that you are under 18 and using our platform without proper supervision.
Changes to Terms:
We may update these terms anytime. The latest version will always be posted on our site, and by continuing to use our services, you accept the updated terms.
Product Information:
We try our best to provide accurate product details, images, and pricing, but errors may occur. If a product doesn’t match its description, you can return it unused for a refund.
Pricing & Payment:
- Prices may change without notice.
- We accept multiple payment methods, including credit/debit cards and other secure payment options.
- You must provide accurate payment information and authorize us to process payments.
Order Processing:
- Orders are typically processed within one business day.
- You’ll get an email confirmation once your order is placed.
- If there’s an issue with your order, we’ll contact you.
Shipping & Delivery:
We ship to selected locations, and delivery times vary based on your location and shipping method.
- Once your order is shipped, you’ll receive a tracking number via email.
- We are not responsible for delays caused by third-party carriers.
Order Cancellation (By You):
- If you cancel your order before processing, we’ll refund the full amount.
- If your order has already been processed or shipped, cancellation is not possible.
- 971 Electronics has the final say on whether an order can be canceled.
Order Cancellation (By Us):
- If we are unable to fulfill your order due to stock unavailability, our customer support team will contact you to provide alternatives.
- Fraudulent Transactions
- We take fraud seriously. If we detect fraudulent activity, we may take legal action and recover any costs incurred.
- 971 Electronics has the right to refuse service to any user suspected of fraud.
Returns & Refunds:
- You can return items within 15 days if you’re not satisfied.
- Items must be in original condition with packaging and accessories.
- Check our Return Policy for detailed instructions.
Warranty:
- Some products come with a manufacturer’s warranty.
- We also offer warranty on our services, covering service charges but not replacement parts.
- Refer to our Warranty Policy for more details.
Intellectual Property:
All content on our website (text, images, logos, etc.) is owned by 971 Electronics or licensed to us.
Unauthorized use of our content is strictly prohibited.
Limitation of Liability:
971 Electronics is not liable for any indirect, incidental, or special damages resulting from using our website, products, or services.
Governing Law:
These terms are governed by local laws, and any disputes will be handled in competent courts.
Warranty Policy:
At 971 Electronics, we want you to shop with confidence. That’s why we offer a warranty on our services.
What’s Covered?
Service charges for repairs performed at our store.
If your product needs servicing within the warranty period, we will not charge labor costs.
What’s Not Covered?
The cost of replacement parts (if required).
We will inform you of any additional costs before proceeding with repairs.
Warranty Period:
The service warranty lasts up to 12 months from the purchase date.
Keep your proof of purchase to claim the warranty.
How to Claim Your Warranty?
Contact our customer service team or visit our store with proof of purchase.
- We’ll guide you through the process.
- Service Options
- On-site & off-site services available.
- Pick-up & delivery service available for added convenience.