To create an account, click on the “Sign Up” button at the top of the homepage. Fill in your details, including your email and password, and click “Register.” You will receive a confirmation email, and once confirmed, you can log in to your account.

To place an order, simply browse through our products, select the items you want, and click “Add to Cart.” Once you’re ready to check out, go to your cart, review your order, and proceed to payment. You will receive a confirmation email after successfully placing the order.

Yes, we offer 24/7 customer support. You can reach us through our contact form, email,  phone, or WhatsApp. Our team is ready to assist with any queries or issues.

At 971 Electronis, we offer a diverse selection of products, including both brand new and certified pre-owned items. Our brand new products are sourced directly from trusted manufacturers, ensuring you receive authentic, high-quality devices. Our certified pre-owned products have been thoroughly inspected and tested to meet our quality standards, allowing you to enjoy reliable performance at a more affordable price. Each pre-owned item comes with a detailed description of its condition, and many include a warranty for your peace of mind. We aim to provide the best options to meet your needs, whether you prefer new technology or looking for value in pre-owned products.

Each product page will indicate the availability of the item. If it’s in stock, you’ll see an “In Stock” label. If not, the item will be labeled as “Out of Stock” or “Pre-order.”

We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and Cash on Delivery. Also, you can choose to pay via debit/credit card at the time of delivery. We also support buy now, pay later options with certain financial providers.

 Yes, we take your security seriously. All transactions are encrypted using SSL technology to protect your personal and financial information.

During checkout, you will see a field labeled “Discount Code” or “Promo Code.” Enter your code and click “Apply.” The discount will automatically be applied to your total.

Delivery times vary based on your location and the shipping method you choose. Generally, orders are processed within 1 business day and arrive within 1-3 business days depending on the location. We also have an option of delivery in 3 hours available

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through our website or the carrier’s tracking system.

We offer a 10-day return policy on most products. If you’re not satisfied with your purchase, you can return it within 10 days for a refund or exchange. The item must be in its original condition, and you may be required to pay return shipping costs.

To request a refund, please contact our customer service team with your order details. Once your return is approved and received, the refund will be processed within 5-7 business days.

Yes, if you would like to exchange an item for a different size, color, or model, please contact our support team. We will help facilitate the exchange, subject to stock availability.

Yes, most of our products come with a manufacturer’s warranty that covers defects and malfunctions. The warranty period varies by product and brand. Please check the product details page for more information, and for pre-owned products, we provide 971 Electronics’s warranty.

If your product is under warranty and requires service, please contact our customer support with your proof of purchase. We will assist you in processing the warranty claim with the manufacturer.

If you’ve forgotten your password, click on the “Forgot Password” link on the login page. Enter your registered email address, and we’ll send you a link to reset your password.

Log in to your account, go to the “My Account” section, and click “Manage Addresses.” From there, you can update or add new shipping addresses.

We value your privacy and ensure that all personal information is kept confidential. We do not share your information with third parties, and it is used solely for order processing and improving your shopping experience. For more details, refer to our Privacy Policy.